At Snooza, we understand that when you order premium pet comfort products for your furry family members, you want them to arrive safely and promptly. That’s why we’ve designed a delivery system that combines reliability with convenience, ensuring your pet’s new favorite bed or accessories reach you in perfect condition.

Our Shipping Process

Once you place your order, our dedicated team springs into action. We carefully prepare your selected Snooza products with the same attention to detail that goes into crafting them.

Processing Time: All orders are processed within 1-2 business days. During peak seasons or promotional periods, processing may occasionally take slightly longer, but we’ll always keep you informed.

Shipping Options

We offer two convenient shipping methods to suit your needs:

Standard Shipping – $12.95

For those who want their pet comfort products sooner, our standard shipping option uses trusted carriers like DHL or FedEx. With this service, your order will typically arrive within 10-15 days after shipment.

  • Reliable tracking information provided
  • Professional handling by premium carriers
  • Ideal for time-sensitive orders

Free Shipping

For orders over $50, we’re delighted to offer complimentary shipping via EMS. This economical option delivers your Snooza products within 15-25 days after shipment.

  • No shipping costs on qualifying orders
  • Reliable international postal service
  • Perfect for planned purchases and non-urgent needs

International Delivery

We’re proud to ship Snooza comfort worldwide to pet parents across the globe! However, please note that we’re unable to deliver to some remote areas and certain parts of Asia. During checkout, our system will automatically verify if we can deliver to your location.

After Your Order Ships

Once your order leaves our facility, you’ll receive a confirmation email with tracking information. This allows you to follow your pet’s new comfort products on their journey to your home.

Important Note: Delivery times are estimates and may occasionally be affected by factors beyond our control, such as customs processing, weather conditions, or carrier delays. We appreciate your understanding should these rare situations occur.

Returns & Exchanges

If for any reason you or your pet aren’t completely satisfied with your Snooza products, we offer a straightforward returns policy. You may return items within 15 days of receipt for a full refund or exchange.

Need Help With Your Delivery?

Our Milwaukee-based customer care team is always here to assist you. If you have questions about your order, shipping status, or delivery estimates, please don’t hesitate to contact us at [email protected].

We’re committed to ensuring both you and your pet have an exceptional experience with Snooza, from browsing our collection to the moment your products arrive at your doorstep.

Thank you for choosing Snooza – where we deliver comfort, quality, and peace of mind to pet parents worldwide.

Snooza Sales Store • 2544 Sycamore Lake Road, Milwaukee, US 53202